The
long version.

File a brief

• You describe what you want. Be specific about fabric, fit, references, and budget.
• A real brief is two paragraphs and a budget range. Anything shorter and designers will pass.
• You don't need to know what fabric weight is or what 'boxy' means — link references and we'll do the translation work.

Designers pitch (within 48h)

• We surface your brief to designers whose past work fits your vibe. They opt in to pitch.
• Each pitch contains: a quick moodboard or sketch, firm price, firm timeline, and links to past pieces in a similar lane.
• You typically get 3–7 pitches. Sometimes more if your brief hits a nerve.

You pick one

• You're not running a bidding war. You're choosing a maker. Look at their past work, their pitch, and their tone.
• Message any designer to ask questions before deciding. No obligation.
• Once you accept, that's the contract: agreed scope, agreed price, agreed delivery date.

Deposit goes into escrow

• You pay a 50% deposit when you accept a pitch. It sits in escrow — neither party can touch it.
• This is the part Instagram DMs can't do. It's how we make commissioning a stranger online not feel insane.
• The remaining 50% is released when you approve the finished piece.

They make it

• Designer shares progress at agreed milestones: pattern, fabric sourced, first cut, finishing.
• One round of revisions is built into every commission, free.
• If something's drifting from the original pitch, you flag it early and it gets corrected before it's a finished piece.

Delivery & approval

• Piece ships tracked. You have 14 days from delivery to approve or flag.
• Approve → balance releases. Flag → our resolution team intervenes within 48 hours.
• If the piece is materially different from the agreed pitch, you don't pay the balance. That's it. No fine print.